Customer Success Stories

HealthTech | Dischem Oncology

Dr Ziad Seedat | MBChB, FC Rad Onc (SA), MBA (Edinburgh)

“It's critical for an oncology patient to stay on schedule with their treatment. Bringing the pharmacy in is a natural solution because the more you coordinate patient care, the better your treatment outcome is going to be, and the better the journey is for the patient.”

About Dischem

Dis-Chem Oncology is a specialised courier pharmacy focused primarily in managing oncology treatments in collaboration with patients, doctors and funders. Dis-Chem has been South Africa’s first choice in pharmacies since 1978, offering a vast network of linked dispensaries, family clinics, as well as non-pharmaceutical and comprehensive self-medication centres.

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The business challenge

The oncology market faces challenges in managing the complex and fragmented nature of cancer care. Oncology patients are already overwhelmed, and experience added stress due to the extensive processes required for treatment, funding, and medication management. The absence of a unified solution further complicates care coordination, making it difficult to streamline treatment plans, medication access, and authorisations, ultimately affecting the overall patient experience.

"Dis-Chem's role in making cancer care more accessible is through our logistics of creating a mini Dis-Chem Oncology at as many sites as we possibly can. Once a patient sees the doctor and their treatment plan is authorised, they have access to one of our pharmacies on site. Creating this access alleviates a lot of anxiety."

Charl du Toit | General Manager, Dis-Chem Oncology

The solution

A collaboration between Altron HealthTech and Dis-Chem Oncology provides the oncology market with an oncology-specific technology solution, reducing the cost of digital health infrastructure. The solution includes standardised workflows and processes, as well as standardised treatment plans and protocols, catering for the entire patient journey – from appointment to treatment.

The benefits

The Altron HealthTech’s HealthONE Oncology solution offers a comprehensive and streamlined care process that enhances the efficiency and quality of patient care. By integrating patient health records and treatment plans into a single solution, it enables quick access to essential information, facilitating timely and accurate decision-making. This integration ensures that healthcare professionals, from oncologists to nurses through to pharmacists, can collaborate seamlessly, reducing delays and enhancing the overall patient experience.

The solution improves the consistency and accuracy of medical records, reducing the risk of errors and assists with compliance with medical standards. By automating critical aspects of patient care, such as chemotherapy prescription management and treatment plans, the system alleviates administrative burdens on healthcare providers, allowing them to focus on patient care.

Furthermore, the HealthONE Oncology solution supports data integrity and security, ensuring that sensitive patient information is protected while allowing for the secure sharing of data among authorised medical professionals.

"Altron HealthTech offers innovative solutions that seamlessly integrate with healthcare systems, ensuring secure, compliant patient data management. Our user-friendly platforms support medical professionals in providing exceptional care, from appointment scheduling to billing, across various disciplines. "